State Farm® Insurance Agent Danielle Pennington

"Danielle and her team are the best team I have ever had a chance to work with. She always tries to make each and every transaction as smooth as possible. She always picks up the phone or gets back to you in timely manner. I highly recommend to everyone to use her agency for insurance purposes!"

"The very best! We’re sad we didn’t find them sooner but thankful that we found them now. This office has some of the best customer service we have ever experienced with insurance. Michael is ABSOLUTELY AMAZING! Highly recommend Michael, you will absolutely be in the best hands. Michael has gone above and beyond for us and we are so thankful to him for everything he has done to accommodate and help us as we navigated switching our insurance providers. I can call Michael and get speedy responses and he is very informative as well. Thank you, Michael! You truly are the best!!!!"

"Danielle’s Team in particular Brooke Dunlap, goes above and beyond. There are no words the levels of service I have been given thus far. Not only did she answer any and every question and held my hand and explained things in layman’s language. And then came to my home and picked me up and assisted full on with getting me into a rental. God’s people is all I can say. A 1 service. I will never go anywhere else. This office is SPECIAL!"

"Submitting this review from NY after great customer service from this office. Danielle Pennington is a great agent and made the typical long process of making changes to a policy short and sweet. Would recommend her services to any current state farm policy holders in NC and anyone looking for a New Policy!"

"I just moved to NC from Florida and the amount of hoops I have to jump through to get new plates, drivers license & car insurance is so stressful. When I called this particular State Farm office to transfer my car insurance, Heather answered and she was like a breath of fresh air. She helped me so much. She explained step by step what I needed to do to get my insurance switched over. She didn't rush me, she answered all of my questions & even followed up with an email to make sure I was squared away. I'm grateful for people like her who can make a stressful situation a little less hectic! Thank you Heather!"

"We encountered a very challenging situation with our car insurance that our agent created , since it was the weekend he wasn’t open to fix it. Lucky for us the agency that Brooke D works for was open. Brooke doesn’t even work for our agent however she took a ton of time to get to the bottom of our issue and supported us throughout fixing the problem. Because of the way she handled the entire situation we switched to Brooke’s agency Monday morning. Frankly she single-handedly saved us as State Farm customers after 45 years of being their customer. Brooke is amazing and represents the finest your company has to offer, she is a difference maker. Mike Smith"

"Best experience when dealing with insurance I’ve ever had. A person actually answers the phone when I call. Brooke went above and beyond with providing info, not only about insurance, but with info about the DMV and which documents I’ll need when I go. Info was provided quickly and in a friendly way. Would definitely recommend to friends and family."

"Brooke has been an absolute pleasure to speak with over the phone and made my switch over from GEICO to State Farm a breeze. She's also educated me and had the patience to answer all my questions / concerns. I've made the mistake of steering away from them, so happy to be back with this group of professionals. Thank you Brooke!"